Salesforce

A New Way to Protect Your Data: Understanding Salesforce’s Database-Level Encryption

A New Way to Protect Your Data: Understanding Salesforce’s Database-Level Encryption

Salesforce has introduced a new security capability that allows organizations to encrypt the entire transactional database at rest with the Winter ‘26 Release. This is a significant update because it provides an additional, simpler path to protect sensitive information without the configuration and complexity traditionally associated with field-level encryption.

Revenue Cloud vs. CPQ: Key Differences

Revenue Cloud vs. CPQ: Key Differences

If you’re evaluating how to modernize pricing, quoting, and revenue operations, it’s important to understand the distinctions between Salesforce CPQ and Revenue Cloud.

Preparing for the End of Support for Workflow Rules and Process Builder

Preparing for the End of Support for Workflow Rules and Process Builder

Salesforce has officially announced the upcoming end of support for Workflow Rules and Process Builder. While these tools have been foundational for many orgs, Salesforce is fully transitioning automation to Flow, the platform’s modern and more powerful automation engine.

Integrating Salesforce CPQ+ with DocuSign for Secure, Streamlined Sales Processes

Integrating Salesforce CPQ+ with DocuSign for Secure, Streamlined Sales Processes

Salesforce CPQ (Configure, Price, Quote) and DocuSign are two powerful platforms that, when integrated, can transform your sales workflow. Together, they enable faster, more accurate quoting, seamless electronic signatures, and secure handling of sensitive customer information.

Learning Agentforce as an Intern: Exploring Salesforce’s AI Support Tool

Learning Agentforce as an Intern: Exploring Salesforce’s AI Support Tool

During my internship at Eigen X, one of the most exciting tools I got to work with was Agentforce, Salesforce’s new AI-powered framework for building digital support agents. Like most people, I found the idea of learning AI a little intimidating at first, especially as someone still getting comfortable with the Salesforce ecosystem. But once I got into it, I realized how approachable and well-structured the platform really is.

Salesforce Connections 2025: What We’re Looking Forward To

Salesforce Connections 2025: What We’re Looking Forward To

Salesforce Connections is one of the most forward-looking events on the calendar, and this year’s focus on AI, data, and real-world marketing execution has made us especially excited. Three of us from the Eigen X team will be heading to Chicago to dive into everything from agentic marketing to data compliance in healthcare and insurance.