Salesforce has officially announced the upcoming end of support for Workflow Rules and Process Builder. While these tools have been foundational for many orgs, Salesforce is fully transitioning automation to Flow, the platform’s modern and more powerful automation engine.
The key date to remember is December 31, 2025. After this date, Workflow Rules and Process Builder will still run, but Salesforce will no longer provide bug fixes or customer support related to them. In other words, your existing automations won’t suddenly stop working — they just won’t be supported if something breaks.
What Admins Should Do Now
To prepare your org, it’s important to take proactive steps before the end-of-support milestone.
Review Your Existing Automation
Start by identifying any Workflow Rules or Process Builder automations currently active in your org. Determine which ones support critical business processes or have dependencies that could cause issues if they failed.
Evaluate Your Exposure
Ask yourself: Would my org be impacted if one of these legacy automations broke and Salesforce could not assist? Understanding the potential risk helps you prioritize what needs to be migrated first.
Use Salesforce’s “Migrate to Flow” Tool
Salesforce provides a built-in Migrate to Flow tool that converts Workflow Rules or Process Builder into Flow automatically. When you run a migration, you’ll see one of three possible outcomes:
Fully Migrated: The tool can convert all logic automatically, and a Flow version is generated.
Partially Migrated: Some elements are converted, but manual updates are needed to complete the Flow.
Unable to be Migrated: The logic is too complex or unsupported for automatic conversion and must be rebuilt manually.
Regardless of which category an automation falls into, testing is essential. All migrated Flows must be validated in a sandbox or test environment, and anything that cannot be automatically converted will need to be recreated with equivalent Flow functionality.
Wrapping Up: Key Questions to Guide Your Approach
Will my org be impacted if a Workflow Rule or Process Builder breaks and Salesforce cannot provide support?
Which automations are most important to the business, and should be run through the Migrate to Flow tool first?
By reviewing your automation landscape early and using the migration tools Salesforce provides, you can ensure your org is ready for the shift, minimize risk, and take advantage of Salesforce’s modern automation framework.