Salesforce Marketing Cloud Intern

Job Details: 

The Salesforce Marketing Cloud Intern will learn how to help customers design, build, and optimize personalized digital marketing experiences using the Salesforce Marketing Cloud suite of products and related Salesforce products. This role is designed for candidates who want to grow into a Salesforce Marketing Cloud Consultant by developing both technical and strategic marketing skills. 

In this role, the Intern will partner closely with Salesforce Marketing Consultants, Success Managers, and project teams to support customer implementations and ongoing marketing initiatives. The Intern will gain hands-on experience across email, mobile, journeys, data modeling, and marketing automation while learning how Marketing Cloud fits into a broader Salesforce ecosystem. 

The result is improved customer engagement, increased platform adoption, measurable campaign performance, and long-term customer success. 

 
Responsibilities: 

  • Learn a high-level understanding of the Salesforce Marketing Cloud product line 

  • Gain knowledge of core Marketing Cloud capabilities including creating and sending emails, building email journeys, creating audiences for email and SMS sends, automating manual work flows and assist with day-to-day campaign execution and platform support 

  • Support Marketing Cloud Consultants in the design and configuration of customer journeys, campaign logic, and audience segmentation 

  • Assist with building and testing email templates, dynamic content, personalization rules, and basic coding (i.e.  tools such as AMPscript or SQL queries) under supervision  

  • Help analyze campaign performance metrics such as opens, clicks, conversions, and engagement trends, and contribute to recommendations for optimization  

  • Document campaign processes, data flows, and solution designs to help create reusable playbooks and implementation standards  

  • Learn how Marketing Cloud integrates with Salesforce Sales Cloud, Service Cloud, Data Cloud, and external systems  

  • Leverage modern tools (including Trailhead and AI-assisted capabilities within Salesforce) to accelerate learning, content creation, analysis, and solution documentation  

  • Shadow consultants during client discussions to understand marketing strategy, business requirements, and how technical configurations support business goals  

  • Stay current on new Salesforce Marketing Cloud features, best practices, and industry trends in digital marketing and marketing automation  

 

Preferred Qualifications & Skills: 

  • Strong interest in digital marketing, CRM platforms, marketing automation, and customer engagement technologies 

  • Basic familiarity with HTML/CSS and email design concepts.  

  • Exposure to SQL, CDP platforms, SMS marketing, Google Analytics or general marketing analytics is a plus 

  • Ability to think analytically about marketing data, customer behavior, and campaign performance metrics 

  • Comfortable documenting processes, creating guides, and communicating technical concepts in a clear, structured way 

  • Organized, detail-oriented, and able to manage multiple tasks while learning new technologies 

  • Curiosity about how Salesforce products work together to support marketing, sales, and service use cases 

  • Motivation to pursue a career path as a Salesforce Marketing Cloud Consultant 

 

 Leadership Qualities: 

  • AI Empowered Problem Solving: Demonstrates leadership by using LLMs to break down technical challenges, generate alternative solutions, and validate assumptions during development workflows 

  • Technical Enablement Through AI: Helps teammates and customers adopt AI assisted coding, testing, and CLI based automation to become more productive and scalable 

  • Innovation Mindset: Regularly explores new ways AI can streamline development, improve code quality, or enhance customer adoption strategies 

  • Operational Excellence with AI: Uses AI tools to create repeatable templates, scripts, CLI commands, and automation frameworks that improve team efficiency 

  • Responsible AI Advocacy: Encourages thoughtful use of generative AI, ensuring outputs are reviewed, accurate, ethical, and aligned with organizational and customer values 

  • Data Driven Leadership: Applies AI powered insights to guide decisions, identify root causes, assess adoption of health, and drive focused action plans 

If interested in applying, please provide your resume and contact information to jobs@eigenx.com.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Eigen X is not accepting unsolicited resumes from search firms. All resumes submitted by search firms to any employee at Eigen X via-email, the Internet or directly without a valid written search agreement will be deemed the sole property of Eigen X, and no fee will be paid in the event the candidate is hired by Eigen X.   These positions are not available to be filled via staffing firms.  If you are interested in discussing staffing or search services with Eigen X, please email info@eigenx.com.