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AI, Blog, Salesforce James Roche AI, Blog, Salesforce James Roche

Using Open AI Codex for Faster and Smarter Salesforce Development

OpenAI’s Codex is quickly becoming a valuable tool for anyone working in the Salesforce ecosystem whether you're a consultant, developer, or even an admin looking to build your coding skills. At its core, Codex is an AI-powered assistant that helps you understand and write code faster and more efficiently. This is especially useful in Salesforce projects, where it’s common to work with complex orgs filled with legacy Apex code, custom objects, and layers of automation.

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Salesforce, AI, Blog Neha Thyagarajan Salesforce, AI, Blog Neha Thyagarajan

Learning Agentforce as an Intern: Exploring Salesforce’s AI Support Tool

During my internship at Eigen X, one of the most exciting tools I got to work with was Agentforce, Salesforce’s new AI-powered framework for building digital support agents. Like most people, I found the idea of learning AI a little intimidating at first, especially as someone still getting comfortable with the Salesforce ecosystem. But once I got into it, I realized how approachable and well-structured the platform really is.

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Salesforce, Blog, Public Sector Akhilesh Baddigam Salesforce, Blog, Public Sector Akhilesh Baddigam

Transforming Client Engagement: How Eigen X Modernized Messaging for Web for a Legal Services Client

At Eigen X, we don’t just implement technology, we transform how organizations connect with their clients. A recent success story involves helping a legal services client move from very custom Salesforce legacy live chat system built using Visual force pages, which is slated for retirement in coming years from Salesforce to Salesforce Messaging for Web, delivering a modern, scalable, and compliance-aware solution.

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Non-Profit, Arts & Humanities, Salesforce Joseph Lanzisera Non-Profit, Arts & Humanities, Salesforce Joseph Lanzisera

Eigen X Case Study - Pennsylvania Humanities Council​

Pennsylvania Humanities Council (PHC) is an independent nonprofit partner of the Nation Endowment for the Humanities (NEH) and was created in 1973 with two goals in mind: (1) advancing knowledge and understanding of the humanities and (2) increasing public awareness of, access to, and support for the humanities in PA. In addition to their programs and initiatives to advance these goals,  They also make grants to humanity organizations in the state, funded by NEH and other organizations. ​

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Higher Education, Salesforce, Life Sciences Brynn Wisniewski Higher Education, Salesforce, Life Sciences Brynn Wisniewski

Eigen X Cast Study - University of Texas Science Center at Huston

The University of Texas Health Science Center at Houston (UTHealth), is primarily a graduate education university, that educates the largest number of health care professionals in Texas. It was created in 1972 by the UT System Board of Regents. UTHealth includes the schools of dentistry, biomedical informatics, medicine, nursing and public health, and the graduate school of biomedical sciences. The university is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award certificate, bachelor's, master's, doctoral and professional degrees. ​

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Public Sector, Salesforce, Life Sciences Joseph Lanzisera Public Sector, Salesforce, Life Sciences Joseph Lanzisera

Eigen X Case Study - MD Department of Health

The mission of the MD Department of Health is to improve the health status of every Maryland resident and to promote access to quality healthcare. MDH regulates healthcare providers, facilities, and organizations, and manages direct services to patients, where appropriate. MDH has four major administrations or divisions: Behavioral Health Administration (BHA), Developmental Disabilities Administration (DDA), Public Health Services Administration (PHS), and Healthcare Financing Administration (HCF or Medicaid or MA). ​

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Salesforce, Public Sector, Eigen Federal Joseph Lanzisera Salesforce, Public Sector, Eigen Federal Joseph Lanzisera

Eigen X Case Study - NJOIT - NJDOL - TDI/FLI

The New Jersey Department of Labor and Workforce Development is a pivotal state government agency dedicated to supporting and nurturing the labor force of New Jersey. NJDOL is responsible for administering a variety of programs that benefit workers (i.e., unemployment benefits, workforce training and development, occupational safety, etc.). A significant part of its function involves managing the Temporary Disability Insurance (TDI) and Family Leave Insurance (FLI) programs, designed to provide partial wage replacement to eligible workers during times of personal or family health-related absences from work.

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Salesforce, Non-Profit, Arts & Humanities Joseph Lanzisera Salesforce, Non-Profit, Arts & Humanities Joseph Lanzisera

Eigen X Case Study - World Affairs Council of Philadelphia​

The World Affairs Council of Philadelphia is a non-partisan, international affairs nonprofit with 130 years of expertise in connecting Philadelphia to the world. The Council helps advance Philadelphia’s understanding of the world by creating the next generation of global citizens and furthering Philadelphia’s position as an international hub for business, education, culture, and sub-national diplomacy. The Council curates speaker programs, professional development, youth education, and public diplomacy. They host global delegations and travels the world reaching more than 125 countries annually.

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Salesforce, Non-Profit, Community Organizations Joseph Lanzisera Salesforce, Non-Profit, Community Organizations Joseph Lanzisera

Eigen X Case Study - The Y

The Y is a 501 (c)3 nonprofit organization. Founded in 1844, the Y provides crucial programs and services to more than 250,000 people every year. Through generous donations, they can provide more than $6 million in financial assistance to help members of their community get healthy and provide trusted care for their children. In the last 170+ years, the Y has grown tremendously and now engages with more than 10,000 communities across the US.

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Eigen X Case Study - Cal State East Bay

California State University East Bay, is a public university located in Hayward California. Formed in 1957, the university now offers over 130 undergraduate and 60 post graduate areas of study. The university is part of a 23-campus wide network forming California State University. Cal State East Bay consists of 3 total campuses located in Hayward, Concord and Oakland.

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Eigen X Case Study - Pima Community College

Pima, is a community college located in Tuscan Arizona. Formed in 1966, the university now offers approximately150 as a comprehensive two-year institution. The community college offers associate degrees, certificates, center for training and development certificates, and post-degree certificates. Pima Community College consists of 5 total campuses located in Tuscan.

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