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Salesforce, Manufacture & Industrial Joseph Lanzisera Salesforce, Manufacture & Industrial Joseph Lanzisera

Eigen X Case Study - Armstrong Flooring Inc.side Mills (AUS)​

Armstrong Flooring Inc. (AFI) is an enterprise manufacturing company who focuses on manufacturing flooring products.  Their world-wide headquarters is located in Lancaster, Pennsylvania, and their 3,600 employees operate across several offices and 15 manufacturing facilities in the United States, China and Australia. AFI has been confronted with many challenges in their go to market strategy and has had to focus more on a distribution model, rather than selling to retailers.  This has led to a large change in the way they market and sell.

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Salesforce, Manufacture & Industrial Joseph Lanzisera Salesforce, Manufacture & Industrial Joseph Lanzisera

Eigen X Case Study - Armstrong Flooring Braeside Mills (AUS)​​

Originally registered in October 1968 as Armstrong-Nylex, this joint venture between Australian industrial giant Nylex Corporation and Lancaster Pennsylvania USA based Armstrong Cork Co, saw Armstrong-Nylex construct a vinyl flooring manufacturing facility at Braeside Victoria. In August 2022 and with over 50 years of continuous manufacturing at Braeside, Armstrong Flooring became Australian owned, and now with new focus and investment employ over 120 people and remain as Australia’s only manufacturer of commercial vinyl flooring.

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Salesforce, Manufacture & Industrial Joseph Lanzisera Salesforce, Manufacture & Industrial Joseph Lanzisera

Eigen X Case Study - AGCO​

Appareo is a subsidiary company of AGCO and is a product development and technology company based in Fargo, North Dakota that specializes in software and hardware for industrial and commercial electronics focused in the aviation space. We research, develop, design, and manufacture tangible technology that utilizes AI, mechatronics, and innovative electronics designed to deliver exceptional customer value for avionics technology.

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Non-Profit, Salesforce, Life Sciences Joseph Lanzisera Non-Profit, Salesforce, Life Sciences Joseph Lanzisera

Eigen X Case Study - CGFNS International​

The Commission on Graduates of Foreign Nursing Schools (CGFNS) International Inc. Is a non-profit organization that helps foreign educated healthcare professionals live and work in the country of their choice by assessing and validating their academic and professional credentials. They are the world's largest credential evaluation organization for nursing and allied health professions since 1977. They have helped over 30 milion healthcare professionals from 189 countries. 

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Higher Education, Salesforce Joseph Lanzisera Higher Education, Salesforce Joseph Lanzisera

Eigen X Case Study - Goshen College

Goshen College is a nationally-ranked college in Indiana; renowned for its purposeful and integrated curriculum, its distinctive hands-on, real-world educational opportunities, and its commitment to creating positive change in the world. It offers over 65 undergraduate areas of study; as well as best-in-class graduate programs in nursing, business administration, and environmental education.

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Eigen X Case Study - Rutgers Global

Rutgers Global is the university-wide unit of Rutgers University committed to leading, developing, and promoting international initiatives and education. We foster global engagement that enriches the student experience, builds faculty excellence, and enhances Rutgers University’s national and international reputation as a preeminent teaching and research university. Rutgers Global nurtures the diversity of Rutgers and New Jersey, advances cross-cultural awareness, and cultivates citizens and leaders whose knowledge and skills can bridge the local and global.

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Salesforce, Life Sciences Joseph Lanzisera Salesforce, Life Sciences Joseph Lanzisera

Eigen X Case Study - Sterile (Veltek)

Veltek Associates, Inc. (VAI), Sterile.com, designs innovative solutions to address the control of particulate and microbial contamination in pharmaceutical and biotechnology operations worldwide. VAI strives to develop meaningful technical relationships with our clients to ensure that VAI products meet, if not exceed, their unique requirements. The products from VAI’s four divisions build upon each other, making the company a full-circle, single-source supplier able to address any pharmaceutical or biotechnology contamination control requirements.

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Salesforce, Manufacture & Industrial, Blog Mike Camilleri Salesforce, Manufacture & Industrial, Blog Mike Camilleri

Salesforce Connections 2025: What We’re Looking Forward To

Salesforce Connections is one of the most forward-looking events on the calendar, and this year’s focus on AI, data, and real-world marketing execution has made us especially excited. Three of us from the Eigen X team will be heading to Chicago to dive into everything from agentic marketing to data compliance in healthcare and insurance.

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Salesforce, Blog Buyan Thyagarajan Salesforce, Blog Buyan Thyagarajan

Last Chance: Join Top Salesforce BAs & Architects Tomorrow for Breakthrough AI Strategies (May 28th Virtual)

The AI for Salesforce BAs Conference isn’t just another webinar, it’s a strategic learning experience crafted for Salesforce Business Analysts, Admins, and Architects who are ready to embrace the future. In a world where AI is reshaping how we gather requirements, map processes, and deliver business value, this event helps you move from uncertainty to action.

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Salesforce, Blog Andrew Gerber Salesforce, Blog Andrew Gerber

Salesforce World Tour NY: Must Attend Sessions!

Salesforce World Tour is a global event series in leading cities around the world and streaming live on Salesforce+. Attendees will experience the latest Salesforce innovations, connect with experts, and network with local industry peers.  Eigen X is eager to attend.  We’ve asked our attendees which session they’re looking forward to the most; see our responses below!   

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Salesforce, Blog Buyan Thyagarajan Salesforce, Blog Buyan Thyagarajan

Conquer Salesforce Story Gaps with Well Architected Technical Input

In every Salesforce CRM implementation, there’s often a disconnect between what’s described in an agile story and what actually needs to be built. User stories may capture the “what” and “why,” but the “how”—particularly the technical specifics—tends to be assumed, fragmented, or skipped altogether. This leads to missed scope, inaccurate estimates, and painful rework.

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Blog, Salesforce, Analytics Amanda Mittnacht Blog, Salesforce, Analytics Amanda Mittnacht

Tableau Conference Sessions Eigen X is Excited For!

Tableau Conference is back in San Diego for 2025! Whether you are just getting started or a self-proclaimed Tableau expert, there are over 450 sessions guaranteed to have something for everyone. Just like last year, we have put together a list of must attend sessions to save you time going through them all. Each phenotype's schedule was designed with limited to no conflicts so you can attend every session under that skill level. 

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Salesforce, Blog, Analytics Amanda Mittnacht Salesforce, Blog, Analytics Amanda Mittnacht

Must Attend Sessions and Salesforce World Tour DC

Salesforce World Tour is coming to Washington, D.C., on March 19, 2025, at the Walter E. Washington Convention Center. This event will bring together industry leaders, Salesforce experts, and innovators to explore the latest advancements in AI-driven, agent-first technology. Attendees can participate in over 120 expert-led sessions, demos, and hands-on trainings to learn how Agentforce can modernize operations and enhance efficiency across various sectors. Eigen X is thrilled to join this dynamic event and connect with professionals eager to transform their businesses through innovative Salesforce solutions. 

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Salesforce, Education, Blog Amanda Mittnacht Salesforce, Education, Blog Amanda Mittnacht

Revolutionizing Education: How Data Cloud Enhances Education Cloud

Salesforce Education Cloud is a powerful CRM platform designed to meet the unique needs of educational institutions. It streamlines operations, enhances student engagement, and improves overall institutional performance. However, in today's fast-paced digital world, institutions need more than just data management—they require insights, predictive analytics, and real-time decision-making capabilities. This is where Salesforce Data Cloud comes in, transforming Education Cloud into a cutting-edge platform. Let's explore how Data Cloud elevates Education Cloud through some key use cases. 

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Salesforce, Blog, Eigen Federal, Public Sector Buyan Thyagarajan Salesforce, Blog, Eigen Federal, Public Sector Buyan Thyagarajan

Unmissable DC World Tour Sessions for Federal Agencies

If you are an IT director, Agency product owner, or case/claim manager working in the service operations for the citizens, DC world tour coming up on March 19 can be overwhelming. Apart from the Salesforce marketing hoopla, it is sometimes hard to navigate the key sessions and ensure you maximize your learning and value on the event. This will help you to navigate the key sessions which you want to attend during the world tour based on your role in the Agency.

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Salesforce, Blog Bala Kumaran Salesforce, Blog Bala Kumaran

Leveraging Salesforce Inbound Email Handler for Automated Opportunity Updates

In today’s fast-paced business environment, automating processes can significantly improve efficiency and reduce manual workload. Salesforce provides a powerful feature called Inbound Email Handler that allows you to process incoming emails and perform actions based on their content. In this blog post, we’ll explore how to use this feature to send emails to external users and update opportunities automatically based on their replies. 

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Salesforce, Blog Buyan Thyagarajan Salesforce, Blog Buyan Thyagarajan

Reduce Risk: Best Practices for Salesforce Admin Privileges

As a Salesforce admin, architect or CRM leader, one of the core challenges is trying to understand what the advantage is, risk in assigning all users to the default standard salesforce admin profile. Most of the organizations take either of the 2 following approaches. They either assign all admin level users to the standard system admin profile or create a cloned system admin profile and assign all users and never use the standard system admin profile.

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