In today’s rapidly evolving digital landscape, public sector agencies are under more pressure than ever to deliver fast, efficient, and personalized services. Whether it’s managing benefits, licensing, grants, or regulatory compliance, the need for modern, scalable solutions is critical. That’s where Salesforce Public Sector Solutions (PSS) comes in.

In today’s fast-moving digital environment, public sector organizations are under increasing pressure to streamline operations, enhance service delivery, and meet ever-evolving compliance standards. At Eigen X, we’re helping government agencies meet those demands by combining agile delivery with best-in-class technology platforms like Salesforce and airSlate. 

Salesforce has introduced a new security capability that allows organizations to encrypt the entire transactional database at rest with the Winter ‘26 Release. This is a significant update because it provides an additional, simpler path to protect sensitive information without the configuration and complexity traditionally associated with field-level encryption.

If you’re evaluating how to modernize pricing, quoting, and revenue operations, it’s important to understand the distinctions between Salesforce CPQ and Revenue Cloud.

AI is transforming Salesforce development, but it can’t replace senior consulting expertise. Learn why experience, context, and scalability matter more than ever in an AI-driven Salesforce world.

Salesforce has officially announced the upcoming end of support for Workflow Rules and Process Builder. While these tools have been foundational for many orgs, Salesforce is fully transitioning automation to Flow, the platform’s modern and more powerful automation engine.

OpenAI’s Codex is quickly becoming a valuable tool for anyone working in the Salesforce ecosystem whether you're a consultant, developer, or even an admin looking to build your coding skills. At its core, Codex is an AI-powered assistant that helps you understand and write code faster and more efficiently. This is especially useful in Salesforce projects, where it’s common to work with complex orgs filled with legacy Apex code, custom objects, and layers of automation.

Eigen X Case Study with Rutgers Global

Eigen X Case Study with Goshen College

Eigen X Case Study with The YMCA

Eigen X Case Study with Maryland Department of Health

Eigen X Case Study with World Affairs Council of Philadelphia

Salesforce CPQ (Configure, Price, Quote) and DocuSign are two powerful platforms that, when integrated, can transform your sales workflow. Together, they enable faster, more accurate quoting, seamless electronic signatures, and secure handling of sensitive customer information.

During my internship at Eigen X, one of the most exciting tools I got to work with was Agentforce, Salesforce’s new AI-powered framework for building digital support agents. Like most people, I found the idea of learning AI a little intimidating at first, especially as someone still getting comfortable with the Salesforce ecosystem. But once I got into it, I realized how approachable and well-structured the platform really is.

At Eigen X, we don’t just implement technology, we transform how organizations connect with their clients. A recent success story involves helping a legal services client move from very custom Salesforce legacy live chat system built using Visual force pages, which is slated for retirement in coming years from Salesforce to Salesforce Messaging for Web, delivering a modern, scalable, and compliance-aware solution.

In this demo, we explore Tableau Next and its powerful Concierge Agent using sample commercial pharmaceutical sales and activity data. The focus: uncovering the types of interactions sales reps are having with healthcare providers (HCPs) across their territories.

NATIONAL PHILANTHROPIC TRUST (NPT) is a public charity dedicated to providing philanthropic expertise to donors, foundations and financial institutions, enabling them to realize their philanthropic aspirations. There mission is to increase philanthropy in society, having made more than 492,000 grants totaling $17.5 billion to charities all over the world. They rank among the largest grantmaking institutions in the United States.