If you are a SFDC admin or developer, sandbox refreshes are a normal part of your life. The question is what are things needed to be done when you do a sandbox refresh prior to refresh or after the sandbox refresh.

Eigen X is excited to have been named one of Philadelphia’s Best Places to Work for the 4th year in a row! Thank you to our tremendous team. Without them, we could not accomplish this milestone.

I had the privilege of attending this week's HEDA OSS Sprint event in Boston, organized by Salesforce along with Higher Ed Salesforce Users. 

If you are a Salesforce Admin , it is always painful when you have no way of detecting your customers automatically when they are interested in another product or service and fill up a web to lead form. 

Brian Woelfel of Eigen X met Pat Hanrahan, co-founder of Tableau, while attending Comcast's Tableau Innovation day in Philadelphia on Friday May 12th.

Here are some key features which Higher education users should leverage in Spring 17. Be sure to check out the free apps and other interesting tips in my blog!

If you are already using Salesforce and using Targetx package, this session would help you to learn best practices to migrate to HEDA, things to consider which would help you to prevent major problems. UTSA Grad school is co presenting with me on their story on how they planned their migration to HEDA from their current org, challenges they faced and how they overcame them. 

If you are a marketing cloud user and planning to send international emails, this post would help you to follow best practices and save you a lot of time. Once you have decided to send international emails, before you create content for all your emails, here is the sequence of steps which you need to follow.

If you are a university using salesforce , the latest spring 17 release brings a bunch of features which would help your university a lot. Since reviewing  the release notes could be overwhelming, I made it easy for you by categorizing the features into 3 categories namely time saving features, prevent problems and more capability.

If you are a salesforce admin or developer trying to enable state and country picklists for your salesforce org, one of the challenges is to identify what the impact it would have in your org, how do we go about enabling it with and what actions can i do now to prevent problems? Having done this many times, my post below would help you make the right decision and get it done quickly.

Eigen X is pleased to announce the promotion of Brian Woelfel to Principal and equity holder. Stan Pittman, Eigen X founder, states “We are very pleased to recognize the impact that Brian has had in the growth of our organization. He is a superior technology consultant and leader and has generated the highest levels of customer satisfaction for our enterprise clients." 

If you are a Salesforce developer or admin, there may have been a scenario where you encountered this error message: “System.LimitException: Apex heap size too large: 6005934″. We recently had a client run into this issue, and I felt it would be a great blog post.

Join Eigen X’s very own Buyan Thyagarajan (Salesforce MVP) and our friends from Lehigh University at DreamForce 2016 for a presentation on the HEDA and Lightning Platforms and how they can give you a 360-degree view of your institutions partner relationships.

Eigen X, LLC announced today it has entered into a strategic agreement with Tableau Software to become an alliance partner. With this partnership, Eigen X, will expand service offerings within specialized data visualization services and deployment of Tableau products.

The company’s new office space supports current and future planned capacity expansion in software development, sales and marketing, and operations.

In an ideal world, the data in your CRM platform would be 100% accurate 100% of the time. It would mean Marketing could run campaigns and ensure the intended recipient actually receives the email or direct mail. Sales would be able to call on leads and contacts without running into wrong, invalid, or old numbers. IT/Admins wouldn’t have to look into purchasing more tools to ensure their database is clean and free of duplicate leads and contacts. Reporting and forecasting would be more accurate, time would be saved, productivity increased; the list goes on!

Philadelphia Business Journal announced that Eigen X has been honored as one of 2016’s Best Places to Work in Philadelphia. This marks the third consecutive year Eigen X has been awarded this honor.

We find a lot of Colleges and Universities that have potential to utilize the Higher Education Data Architecture (HEDA) Framework for their instance of Salesforce.com. The first question I tend to hear from our clients in the Higher Education sector seems to always be, “We already have the Non-Profit Starter Pack (NPSP) installed in our instance of Salesforce.com, could we still install HEDA?”

If you’re a university using Salesforce CRM for your enrollments and if you’re not using apps like TargetX or Enrollment RX, you might be tracking your prospective and registered students using the native Salesforce objects like contacts, accounts and leads. With my experience in implementing Salesforce for more than 25 universities, I have seen huge issues stem from this kind of customization which could impact you sooner or later.

When I was asked to set-up salesforce.com there was no “how to” book or a copy of “Salesforce.com admin for dummies”. There were forums and google and a really helpful community that surrounded the platform. But, if you were like me and you like to figure things out on your own, these add-ons and apps for Salesforce.com should be your first tools on being effective.