5 Manufacturing Sessions we can’t wait to attend at the 2023 Salesforce Connections Conference in Chicago

Salesforce Connections Conference will be held in Chicago on June 7th and 8th . The event is focused on Salesforce marketing and commerce customers with a focus on innovation, personalization, AI, data management, and more. These are the 5 sessions we are most looking forward to attending.

 

Cummins’ Digital Transformation Journey

To be successful in B2C ecommerce, Cummins embarked on an ambitious transformation journey. Learn how the company creates customer-centered experiences using AI and gaining new customer insights.

Brian McGlynn, General Manager - Commerce, Coveo

Lisa Killila, eCommerce Development Manager, Cummins

 

Why we are excited:

Cummins is a global leader in technology. Transformation for organizations that large are difficult to manage. It is crucial to learn from their success and failures to help drive change at other large manufacturing organizations.

  

Unify Customer Loyalty and Rebate Data to Delight Customers

Learn how a unified customer loyalty and rebate data platform for manufacturers can accelerate sales processes, improve visibility, and market trend insights.

Zain Syed, IT Director CRM, CertainTeed

Tony Kratovil, VP & GM, Manufacturing Industry Product & Solutions, Salesforce

 

Why we are excited:

Zain is a local Salesforce expert who consistently impresses us at Eigen X with his deep knowledge of the platform. We are excited to learn more about CertainTeed has built their customer loyalty and rebate platform.

 

 Introducing Warranty Lifecycle Management

Learn how to develop best-in-class warranty programs and improve profitability by optimizing your end-to-end warranty claims management process, from warranty creation to claims capture and approval.

Taskeen Singh, Senior Product Marketing Manager, Salesforce

Cynthia Turner, Director, Industry Marketing, Salesforce

 

Why we are excited:

Warranties can be challenging to manage for many organizations. Leaning directly from Salesforce the latest and greatest best practices will ensure we are best supporting our client’s warranty management.

  

Accelerate B2B Commerce Adoption and Salesforce Migration

Join Wipro and Salesforce for a roundtable on strategies to migrate to Commerce Cloud, unlock B2B growth and revenue, and structure your organization for success. Breakfast will be served.

Andy Peebler, VP, Commerce Cloud Business Strategy & Growth, Salesforce

Hakan Nizam, Global Head of Commerce - Wipro Salesforce Practice, Wipro

 

Why we are excited:

Roundtable sessions lead to great learning and discussions among all attendees. As more and more clients move to Commerce Cloud, it is key to learn from your peers to exchange best practices as well as pitfalls to avoid.

  

Win Loyalty with Customer-Centric Order Management

Join us to learn how to service orders efficiently, unlock inventory insights across channels, and offer sustainable fulfillment options with the perfect order.

Thiru Palaniswamy, IT Director - Digital, iRobot

Josh Smiley, VP, Digital and IT, FUNKO

Adam Chapman, Enterprise Architect for Salesforce, VSP

Rafael Ruppel Ruiz, VP, Product Management, Salesforce

Philip Egan, Director of Product Management, Salesforce

 

Why we are excited:

Order management varies significantly based on an organization’s product offering, management processes, and general needs. The wide variety of presenters on this topic will surely make for an insightful and exciting conversation about their different approaches to order management.

  

Eigen X will be attending the Salesforce Connections event in Chicago on June 7th & 8th. Send an email to Andrew Gerber (agerber@eigenx.com) or Buyan Thyagarajan (bthyagarajan@eigenx.com) if you are attending the event!