In today’s digitally driven world, delivering exceptional customer service is no longer an option, it is the standard for successful business practices. To meet the evolving demands of customers and proliferating influence of AI generated solutions, the leading cloud-based CRM provider, Salesforce, has introduced an innovative platform called Salesforce Einstein for Service Cloud.

Eigen X, a prominent consulting firm specializing in enterprise systems, data analytics, and emerging digital technologies, has achieved the distinguished Summit Level partnership with Salesforce, solidifying its position as a premier implementation partner and trusted advisor to clients across a wide range of industries. 

Revolutionize Your Marketing Strategy with Salesforce Einstein for Marketing Cloud: Unlocking Success with Eigen X!

If you are an architect, the well-architected framework is the guideline for salesforce solutions across the enterprise and business units. So with this framework, here are some key winter 23 release features that you need to look at as an architect to make decisions for your org. As an architect, it is important to design solutions that are trusted, easy, and adaptable for your clients.

Artificial Intelligence (AI) has revolutionized the sales landscape in the past year, with the advent of groundbreaking generative AI technologies like GPT (Generative Pre-trained Transformer). Right now, there are many exciting AI features in Beta for Salesforce, but there are several other AI-based Salesforce tools your business may be underutilizing. 

Dreamforce is an annual event that brings together the Salesforce community to share success stories and learn from each other. Over 1,000 sessions are available in-person, as well as virtually via Salesforce+. The team at Eigen X is looking forward to our virtual watch-party on September 14th which you learn more about through this link: Link to Dreamforce Watchparty. 

If you are in Manufacturing and use Salesforce, here is my blog that will provide you with key features that will help you to do more with less time, generate more insights, and prevent problems.

Eigen X is pleased to have been named a Consulting Magazine Best Firm to Work For 2023. Full rankings will be revealed September 14th, so stay tuned to see where Eigen X lands!

Eigen X recently had the privilege of presenting alongside Apex Hours, where we discussed the significant impact of Salesforce Experience Cloud on customer and partner engagement. We’ve provided an overview of Experience Cloud below, highlighting its key features and diverse range of use cases. If you missed the presentation, don't worry! We've included a link to the YouTube video so you can catch up on the valuable insights shared by our team. 

Eigen X, LLC recognized as “Best Workplaces” and “Established Excellence” for making the list multiple consecutive years.

Salesforce Connections Conference will be held in Chicago on June 7th and 8th . The event is focused on Salesforce marketing and commerce customers with a focus on innovation, personalization, AI, data management, and more. These are the 5 marketing sessions we are most looking forward to attending.

Salesforce Connections Conference will be held in Chicago on June 7th and 8th . The event is focused on Salesforce marketing and commerce customers with a focus on innovation, personalization, AI, data management, and more. These are the 5 sessions we are most looking forward to attending.

If you are a manufacturer using Salesforce, the latest news headlines on Salesforce Einstein GPT look promising and we are always tempted to start exploring the product for our sales, service, and commerce teams.

Merging Salesforce org is a common occurrence in the world of Salesforce administration. However, as with any major change, it’s essential to have a plan in place to address any issues that may arise during the merge process. One critical component of any good merger plan is a rollback plan.

Eigen X demos Salesforce Education Cloud

Eigen X, LLC is pleased to announce its partnership with Validity, Inc, a leading provider of data quality and email marketing success solution. Eigen X and Validity share in their mission to help customers achieve great results through deeper, trusted data.

Buyan Thyagarajan provides tips on elevating your Salesforce Admin career!

Eigen X demos Salesforce Manufacturing Cloud