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Eigen X Case Study - Rutgers Global

Rutgers Global is the university-wide unit of Rutgers University committed to leading, developing, and promoting international initiatives and education. We foster global engagement that enriches the student experience, builds faculty excellence, and enhances Rutgers University’s national and international reputation as a preeminent teaching and research university. Rutgers Global nurtures the diversity of Rutgers and New Jersey, advances cross-cultural awareness, and cultivates citizens and leaders whose knowledge and skills can bridge the local and global.

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Salesforce, AI, Blog Andrew Gerber Salesforce, AI, Blog Andrew Gerber

Salesforce Einstein for Service Cloud

In today’s digitally driven world, delivering exceptional customer service is no longer an option, it is the standard for successful business practices. To meet the evolving demands of customers and proliferating influence of AI generated solutions, the leading cloud-based CRM provider, Salesforce, has introduced an innovative platform called Salesforce Einstein for Service Cloud.

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