Blogs

Here is what we’re thinking about. From data-focused thought pieces to informative demos, our experts write on what’s new in the technology consulting world.

Salesforce, Analytics, Blog Amanda Mittnacht Salesforce, Analytics, Blog Amanda Mittnacht

Tableau Pulse is LIVE!

Tableau Pulse is live! Announced as a part of the February 2024 update, Tableau Pulse was released as a new feature included for all Tableau Cloud Customers. Pulse expedites insights by delivering next-gen metric-based experiences straight to your preferred platform.  

Read More
Salesforce, AI, Blog Andrew Gerber Salesforce, AI, Blog Andrew Gerber

Salesforce Einstein for Service Cloud

In today’s digitally driven world, delivering exceptional customer service is no longer an option, it is the standard for successful business practices. To meet the evolving demands of customers and proliferating influence of AI generated solutions, the leading cloud-based CRM provider, Salesforce, has introduced an innovative platform called Salesforce Einstein for Service Cloud.

Read More
Salesforce, Blog Buyan Thyagarajan Salesforce, Blog Buyan Thyagarajan

Winter 24 release features for Architects that are trusted, easy, and adaptable!

If you are an architect, the well-architected framework is the guideline for salesforce solutions across the enterprise and business units. So with this framework, here are some key winter 23 release features that you need to look at as an architect to make decisions for your org. As an architect, it is important to design solutions that are trusted, easy, and adaptable for your clients.

Read More
Blog, Salesforce, AI Amanda Mittnacht Blog, Salesforce, AI Amanda Mittnacht

Achieve Business Goals with Eigen X and Salesforce's Einstein for Sales

Artificial Intelligence (AI) has revolutionized the sales landscape in the past year, with the advent of groundbreaking generative AI technologies like GPT (Generative Pre-trained Transformer). Right now, there are many exciting AI features in Beta for Salesforce, but there are several other AI-based Salesforce tools your business may be underutilizing. 

Read More
Amanda Mittnacht Amanda Mittnacht

Enhancing Engagement with Salesforce Experience Cloud

Eigen X recently had the privilege of presenting alongside Apex Hours, where we discussed the significant impact of Salesforce Experience Cloud on customer and partner engagement. We’ve provided an overview of Experience Cloud below, highlighting its key features and diverse range of use cases. If you missed the presentation, don't worry! We've included a link to the YouTube video so you can catch up on the valuable insights shared by our team. 

Read More
Blog, Salesforce, Manufacture & Industrial Andrew Gerber Blog, Salesforce, Manufacture & Industrial Andrew Gerber

5 Manufacturing Sessions we can’t wait to attend at the 2023 Salesforce Connections Conference in Chicago

Salesforce Connections Conference will be held in Chicago on June 7th and 8th . The event is focused on Salesforce marketing and commerce customers with a focus on innovation, personalization, AI, data management, and more. These are the 5 sessions we are most looking forward to attending.

Read More
Salesforce, Blog, Manufacture & Industrial Andrew Gerber Salesforce, Blog, Manufacture & Industrial Andrew Gerber

Salesforce Manufacturing User Group- February Meetup

During February’s monthly Salesforce Manufacturing User Group Virtual Meetup on 2/16, user group leaders interviewed James C. of NAC Group on the topics of B2B Commerce and Rootstock ERP. The group was able to gain some valuable insights from James about vendor pre-sales qualification and implementation execution.

Read More