Unlocking the Power of Native Salesforce Apps with Blackthorn
Unlocking the Power of Native Salesforce Apps with Blackthorn
At Eigen X, we’re always on the lookout for tools that can streamline digital transformation for our public sector, nonprofit, and higher ed clients. During a recent Lunch & Learn session, Dylan Dunn, Account Executive at Blackthorn, gave our team an in-depth look at how Blackthorn's native Salesforce applications are changing the game for events, payments, compliance, and SMS communication—all while keeping everything inside Salesforce.
Why Blackthorn?
Blackthorn stands out because every app they offer is built natively on the Salesforce platform. This means no disconnected third-party tools, no extra integrations, and no data silos. With everything housed in Salesforce, your organization gains a single source of truth and enhanced visibility across engagement, financials, and communications.
A Closer Look at the Product Stack
Events Management
Whether you're running a five-person workshop or a 5,000-attendee conference, Blackthorn Events makes it easy to build registration forms, configure sessions, collect donations, and manage seating—all from within Salesforce. Their event wizard allows non-technical users to create landing pages, automate attendee tracking, and control who sees what based on roles like member vs. non-member.
Payments Made Easy
Blackthorn Payments integrates directly with major gateways like Stripe and Authorize.net, offering everything from one-time payments to complex subscription billing. With tools like Pay Link and Virtual Terminal, organizations can collect payments in-person, online, or in the field—securely and compliantly.
SMS Messaging
Blackthorn Messaging enables templated or one-off messages to be sent right from Salesforce. For teams tired of low email open rates, SMS offers a direct way to engage and drive conversions.
Compliance Tools
The Compliance app helps organizations identify, report, and mask sensitive data like credit card numbers or social security numbers that may inadvertently end up in Salesforce—keeping your org audit-ready.
What’s Coming: Blackthorn Storefront
Slated for release in the next 4–8 weeks, Blackthorn Storefront is a purpose-built digital commerce layer for Salesforce that allows registrants to purchase multiple events or courses in one seamless checkout experience. This is a major win for continuing education and professional development programs that need flexibility without the overhead of Commerce Cloud.
Partnering for Success
At Eigen X, we appreciate Blackthorn’s partner-first approach. They don’t offer professional services—so partners like us play a critical role in implementation, strategy, and ongoing success. With access to detailed documentation, a public product roadmap, and an engaged community, we’re equipped to deploy and customize Blackthorn solutions for a wide range of needs.
If you’re looking for a native Salesforce solution to elevate your events, payments, or engagement workflows, reach out to Eigen X. We’re ready to help you implement tools like Blackthorn that align with your goals and make your Salesforce org work harder for you.
