Top 10 Dreamforce Sessions 2023
Dreamforce is an annual event that brings together the Salesforce community to share success stories and learn from each other. Over 1,000 sessions are available in-person, as well as virtually via Salesforce+. The team at Eigen X is looking forward to our virtual watch-party on September 14th which you learn more about through this link: Link to Dreamforce Watchparty.
1. 4 steps to a Future-Proof Marketing Data strategy
Description: Marketing data is ever-evolving and complex. Learn how to connect, prepare, analyze, and scale your data with Marketing Cloud Intelligence.
Presenters:
Kamila Hacia, Digital Product Manager, Geisinger
Nia Coleman, Product Marketing Manager, Salesforce
Why we’re looking forward to it: This session promises to provide invaluable insights into tackling the complexities of marketing data for Eigen X’s team of Marketing Cloud experts. Geisinger, represented by Kamila Hacia, is also a local connection to Pennsylvania for Eigen X, further enhancing the relevance and applicability of the strategies shared in the session.
2. AI and the Future of Generosity
Decription: Winning the competition for connection: Learn how big data and emerging technology will determine the fate of the nonprofit sector.
Presenters:
Jon Thompson, Associate Vice President Philanthropic Strategy and Technology, Children’s Hospital of Philadelphia (CHOP)
Sterrin Bird, Senior Director, Nonprofit Industry Advisor, Salesforce
Why we’re looking forward to it: AI is an emerging technology with transformative potential. The presence of Jon Thompson, Associate Vice President Philanthropic Strategy and Technology at CHOP strikes a chord as both CHOP and Eigen X are based in the Philadelphia area – a local connection that amplifies the relevance of discussions about the future of the nonprofit sector and its intersection with technology.
3. Supercharge Service Agent, Advisor, and Banker Innovation
Description: Elevate and scale your service experiences through automation and AI while improving your banker and advisor productivity.
Presenters:
Anu Agarwal, Industries Solutions & Strategy Senior Director, Financial Services, Salesforce
Olivia Boles, Director, Digitial Strategy & Projects, PenFed Credit Union
Leslie Bowen, Principal Solution Engineer, Salesforce
Kelly Horn, Sr. Director, Banking Solution & Strategy, Salesforce
Why we’re looking forward to it: With our commitment to cutting-edge solutions, we at Eigen X are looking forward to exploring how automation and AI can revolutionize service experiences. The impressive lineup of industry experts promises insights that resonate strongly with our dedication to harnessing innovation.
4. Building a Connected, Omni-Channel Patient Experience
Description: Learn about the strategies and best practices that industry leaders have called upon when designing, deploying, and delivering healthcare services that meet patients where they are.
Presenters:
Maria Bouchard, MAN, APRN, FNP-BC, Director, VA Health Connect, Veterans Health Administration
Joshua Geiger, Executive Officer, National Emergency Medicine Office (NEMO), Veterans Health Administration
Why we’re looking forward to it: This session mirrors Eigen X’s commitment to innovative healthcare solutions. Insights shared by industry experts align with our expertise in designing and deploying the latest tools to seamlessly meet patient needs.
5. AI for Nonprofits: An Executive Panel Discussion
Description: Join nonprofit executives for an engaging discussion on the potential of AI, from operational efficiency and creativity to programmatic innovations. Learn how to unlock the next wave of impact
Presenters:
Mat Mathews, Chief Technology Officer, Boys & Girls Clubs of America
Lacey Stone, Chief Development Officer, USA for UNHCR, the UN Refugee Agency
Amit Patel, Managing Director, Nonprofit Practice, Accenture
Why we’re looking forward to it: Given our deep-rooted expertise and experience in the non-profit sector, we’re excited to delve into this conversation about leveraging AI’s transformative potential. The dynamic insights from industry leaders, coupled with our enthusiasm for harnessing innovative technologies like AI, promise to amplify impact in the nonprofit realm.
6. Modernizing Manufacturing Architecture on a Single Platform
Description: A Trailblazer in manufacturing shares how it modernized commercial operations on the Salesforce Platform with integrated ERP data.
Presenters:
Tony Kratovil, VP & GM, Manufacturing Industry Product & Solutions, Salesforce
Edgardo Cantu, Digital Customer Experience IT Manager, Axalta Coating Systems
Why we’re looking forward to it: With our rich experience in the manufacturing industry, we’re thrilled to hear from industry experts as they share insights on integrating ERP data within the Salesforce Platform. Notably Axalta Coating Systems’ presence in Philadelphia (the same region as Eigen X), adds a local resonance that amplifies our excitement for this session’s potential to enhance manufacturing practices.
7. Keep Your Frontline Connected with the Salesforce Mobile App
Description: Learn how guided workflows, intelligent recommendations, and automated actions in the Salesforce mobile app boosts productivity and efficiency for front-line teams, delivering great experiences.
Presenters:
Fabrizio Garcia, Director, Support Operations, McKenney’s, Inc.
Uriel Dabby, Lead Solutions Engineer, Salesforce
Reed Strauss, Solutions Engineer, Salesforce
Why we’re looking forward to it: With Eigen X’s focus on delivering scalable solutions for businesses, the insights from this session promise to shed light on leveraging the Salesforce mobile app for enhanced productivity and efficient front-line operations. As experts in guiding businesses toward optimal technological solutions, this session aligns with Eigen X’s mission of streamlining processes for maximum effectiveness.
8. Integrate Sustainability into Equipment & Services Business
Description: Learn how the world’s leading services & equipment companies are integrating sustainability in their business operations utilizing digital innovations from Fujitsu & Salesforce multi-cloud solutions
Presenters:
Vikalp Sancheti, Lead Technology Officer of SaaS SCM & CRM Practice, Fujitsu North America, Inc
Jacob Kosinski, Director – Business Systems, Moody’s Analytics
Rajesh Tumoju, Vice President, Moody’s Corporation
Why we’re looking forward to it: With Eigen X’s dedication to delivering scalable solutions, these insights will offer valuable perspectives on merging sustainability and digital innovations within the equipment and services sector. As a company that values transformative business practices, Eigen X looks forward to gleaning insights on how to effectively integrate sustainability into business operations through the lens of Fujitsu and Salesforce’s multi-cloud solutions.
9. Consumer Goods Distributors: Boosting Sales and Service
Description: Most sales and service teams are spending their time navigating disconnected systems and disparate data. Get teams working from one place to drive productivity, revenue, and loyalty.
Presenters:
Judah Zeigler, Vice President - Digital & eCommerce, Allied Beverage Group, LLC
McKee Hornor, Product Marketing Manager, Salesforce
Why we’re looking forward to it: This session’s focus on streamlining sales and service operations aligns with Eigen X’s dedication to driving productivity, revenue, and customer loyalty through integrated and efficient systems.
10. Deploy CPQ without Crying, Procrastinating, or Quitting
Description: CPQ deployments don’t have to hurt. Instead of wrestling with spreadsheets and scripts, or manually creating config, discover how to visualize your CPQ changes and deploy them like regular metadata.
Presenters:
Jack McCurdy, Salesforce DevOps Advocate, Gearset
Rob Cowell, DevOps Advocate, Gearset
Why we’re looking forward to it: Having previously harnessed the power of Gearset in a CPQ deployment, Eigen X is particularly excited about this session. Gearset has the potential to revolutionize how consultants handle CPQ changes by simplifying the process and minimizing deployment-related challenges.
Which sessions are you most looking forward to? Representatives from Eigen X will be attending Dreamforce in San Francisco on September 12-14, 2023. Reach out to Jeff Cowgill (jcowgill@eigenx.com) if you are attending the event!
Eigen X will also be hosting a Dreamforce Watch Party event on September 14 at our headquarters in King of Prussia, PA. Sign up here to attend: https://www.eigenx.com/events/2023/9/21/dreamforce-watch-party-and-networking-event-sponsored-by-salesforce-and-eigen-x-r5693 .