Eigen X Case Study - Cookies for Kids' Cancer

Cookies for Kids’ Cancer

Cookies for Kids’ Cancer is a national 501(c)3 non-profit and is committed to raising funds for research to develop new, improved, and less toxic treatments for pediatric cancer — the #1 disease killer of children in the U.S.

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✢ Client Overview

Location: Califon, NY, USA

Employees: 25-50

Industry: Non-Profit

Solution: Sales Cloud, NPSP, Active Campaign, Shopify, Classy, PandaFlow

The Challenge

• Internal resources to manage Salesforce CRM and supporting applications​

• Lack of data to track Donations, Affiliations and Contact Relationships​

• Engagement with donors via email after donations​

• Providing detail on different products purchased via storefront and Classy

The Solution

• Provide support to Cookies for Kids’ Cancer Salesforce Users​

• Modify integration task within PandaFlow to update how donations are track via Shopify​

• Setup email notifications and templates to notify contacts of donation receipt and “Thank-You” message​

• Create reports to track Donations, Product Orders and different entitlements​

• Create Salesforce Flows to manipulate data to format in reporting needs

The Result

• Cookies has the ability to create reports and perform bug fixes in a timely fashion.​

• Reduced processing time and increased security on donation data.​

• Ability to track different entitlements by product and donation.​

• Automated “Thank-You” Messages post donation​

• Automated Donation and Sales Process