Eigen X + Agentforce Marketing
Intelligently Reach Customers Across Marketing Channels
Unify your customer data for a complete 360-degree marketing customer view utilizing a scalable enterprise marketing platform.
Agentforce Marketing brings AI-powered agents into the marketing workflow to help teams plan, personalize, automate, and optimize engagement across the customer lifecycle. At Eigen X, our certified Agentforce Marketing Consultants and Developers will strategize and rollout a highly customized marketing solution architecture that most effectively aligns your marketing technology and objectives.
How Agentforce Marketing Works
Agentforce Marketing works by connecting customer data, AI, automation, and engagement tools into one Salesforce-powered marketing platform, helping teams move from disconnected campaigns to coordinated, personalized customer journeys. Using unified customer, campaign, and revenue data, marketers can identify audiences, build segments, automate journeys, personalize content, and engage customers across channels like email, SMS, web, WhatsApp, and advertising.
What Modern Marketing Looks Like
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We help organizations define the right campaign use cases, connect the right data, and configure Agentforce capabilities so marketers can create briefs, build audiences, generate content, and launch campaigns faster without losing strategic control.
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With Agentforce Marketing and Data 360, we help clients unify Salesforce and non-Salesforce data into actionable customer profiles that can power segmentation, journeys, recommendations, and real-time decisioning. This gives marketers a clearer view of each customer and helps deliver more relevant messages across the full lifecycle.
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Modern marketing depends on consistent engagement across email, SMS, WhatsApp, web, ads, sales, service, and commerce touchpoints. We design and implement connected journeys that guide customers from awareness to conversion, onboarding, retention, and expansion.
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As marketing needs evolve, we support new use cases, additional data sources, more advanced automation, and performance measurement so the platform continues to grow with the business.
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Marketing performs best when it is connected to the rest of the business. We help clients use Agentforce Marketing to bridge marketing activity with sales insights, service interactions, commerce events, and customer support conversations.
Agentforce Marketing Service Offerings
》Marketing Cloud Next
Strategy and rollout of Agentforce Marketing solutions tailored to your architecture
Data Cloud & Data 360 setup to unify customer data for personalization
Campaign flow design and automation configuration
Migration guidance from MCE/MCAE for orgs evaluating the move
》Marketing Cloud Engagement
Journey Builder design and multi-business unit implementations
Custom AMPscript development for advanced use cases
Platform and data migration support
Custom preference centers and white labeling
》Marketing Cloud Account Engagement
B2B lead scoring, nurturing, and campaign automation setup
Salesforce CRM alignment (leads, contacts, campaigns)
Landing pages and forms development
Ongoing admin support, troubleshooting, and optimization as campaigns evolve