Eigen X + Agentforce Commerce
Launch Connected Commerce Experiences
Unlock new selling potential by creating an online channel for optimizing inventory, unifying transactions, and scaling your business fast, all while growing your loyal shopper base and gaining new customers.
Our Agentforce Commerce experts will bolster your business goals by custom developing a solution tailored to your ecommerce needs--allowing your business to grow and thrive.
How Agentforce Commerce Works
Modern Agentforce Commerce connects every stage of the customer journey from discover and evaluate to purchase and fulfill and support into one seamless experience. Whether customers engage through web, mobile, or in store, each interaction is unified through a single source of truth powered by Salesforce. The result is a fully integrated commerce ecosystem that delivers personalized and consistent experiences across channels while giving your teams real time visibility to drive smarter decisions, streamline operations, and accelerate growth.
Find the Commerce Foundation That Fits Your Goals
》Agentforce Commerce Growth
Designed for organizations looking to get started with an all-in-one commerce foundation. It includes B2B and D2C storefronts, Order Management Lite, Payments, Data Cloud for Commerce, Agentforce Merchandising, CRM Analytics users, Knowledge users, and Commerce Emails.
》Agentforce Commerce Advanced
Designed for organizations that need a more complete commerce solution with expanded storefront capacity, full Order Management, additional CRM Analytics and Knowledge users, and Shopper Intelligence capabilities.
What Modern Commerce Looks Like
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Salesforce Commerce Cloud supports B2B, D2C, and hybrid commerce models on a unified foundation. By connecting storefronts, order management, inventory, and CRM data, organizations gain a clearer picture of their customers and operations.
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With Agentforce and Data Cloud capabilities, AI is embedded directly into the commerce experience to help guide buyers, personalize product discovery, and support merchants with smarter insights. The result is more relevant interactions without adding complexity for your teams.
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Whether customers engage online, in-store, or through sales and service teams, Agentforce Commerce enables consistent experiences across touchpoints. Flexible architectures support headless and composable approaches, allowing businesses to evolve without re-platforming.