Salesforce Administrator / Project Manager

Job Summary

Eigen X is seeking a skilled Project Manager with experience in planning, designing, and configuring on the Salesforce platform.    Ancillary skills required to successfully manage an end to end Salesforce implementation include a solid understanding of the Salesforce platform, including 3rd party apps, ETL tools, and commonly integrated external applications, and the ability to communicate effectively with C-level project stakeholders. The candidate needs to have strong communication skills, display team participation and leadership traits, and a desire to be train and mentor junior resources on the Salesforce platform, agile implementation and architecture concepts.

You will work with our clients to develop business requirements, document existing processes, convert these into design documents and then manage the overall implementation of the design including supporting the configuration, development and testing of the solution.  Excellent communication, software design and knowledge of development skills required.

Responsibilities: Participate in requirements gathering activities, designing, building, testing and launching Salesforce solutions.  Properly document and transfer knowledge regarding Salesforce solutions.

 

Required Skills

  • Consultant or Salesforce administrator with 3-5 years hands-on experience working in the Salesforce platform including expertise in following technology areas:

    -Sales Cloud

    -Service Cloud

    -HEDA or NPSP a plus

    -Pardot or Marketing Cloud a plus

    -Experience working in Manufacturing, Higher Ed, or NGO a plus

  • Completed more than 2 full life cycle Salesforce implementations (preferably at least 1 non profit and 1 for profit)

  • Demonstrates expertise in process automation using workflows, process builders, flow and visual flows

  • Able to facilitate workshops to gather requirements and promote process improvement

  • Able to demonstrate solution architecture experience aligning complex requirements to Salesforce products and solutions

  • Experience in integrating applications with Salesforce using ETL tools a plus

 

Job Responsibilities

Consulting Skills

Skills required include data gathering/research and analytical abilities so as to develop insightful conclusions and generate solutions to address end user needs. One must also be able to logically structure and author documentation with clear focus and content. In addition, one must be able to effectively prepare and deliver information and ideas through verbal communication (meetings and presentations).

 

Client Service Skills

Interaction with clients requires strong client relationship and management skills. These skills manifest themselves through interpersonal relationship skills resulting in a good working relationship with clients and the client’s perception of you as a task leader. In addition, the ability to initiate, plan, execute and control project outcomes is crucial.

 

Required Competencies and Characteristics

  • Excellent written and oral interpersonal skills

  • Ability to interact with all levels within an organization from technical to executive management

  • Leadership and support role capabilities

  • Ability to masterfully deal with ambiguity and multi-tasking demands

  • Able to develop customer relationships.

  • Ability to work in a fast-paced environment and meet deadlines

  • Keen attention to detail

  • Proven analytical, evaluative and problem-solving abilities.

  • Extensive experience working in a team-oriented, collaborative environment.

 

Education & Experience

  • BA/BS degree in business, computer science, information technology, engineering or related field

  • Minimum 1 Salesforce certification

  • Experience with Agile development approach a plus

  • Excellent verbal and written communication skills

  • Consulting background a plus

 

 If interested in applying, please provide your resume and contact information to jobs@eigenx.com.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Eigen X is not accepting unsolicited resumes from search firms. All resumes submitted by search firms to any employee at Eigen X via-email, the Internet or directly without a valid written search agreement will be deemed the sole property of Eigen X, and no fee will be paid in the event the candidate is hired by Eigen X.   These positions are not available to be filled via staffing firms.  If you are interested in discussing staffing or search services with Eigen X, please email info@eigenx.com.