Challenge: Client CET BSS Billing runs Intake and Release management for two different billing vendors across three markets. The billing vendors include Amdocs (ABP/DDPF, DDP, and CMS) and CSG. BSS Release Management manages all billing releases and production fixes and coordinates release planning with projects such as Project Sunrise (upgrade of DDPF to ABP), the Canyon Program (executive prioritized BSS enhancement projects to be deployed through 2013) and 85 different edge systems.
Project Feedback “EigenX was instrumental in the development our new web portal. The expertise, knowledge and experience they brought to the project was a key component of the partnership with the Reed Tech development staff. Beyond design and development of the portal, EigenX also helped my staff to keep current and gain a greater depth […]
Project Overview Our consultants are leading multiple cross-functional teams as part of this complex global project transitioning the client from an Oracle data warehouse to Teradata and implementing Tableau (www.tableau.com) and Cognos BI reports for their PMO and every function within their research and development sector.