Our Professional Services Team

When you engage Eigen X as your CRM partner you gain access to a team of experts that includes Agile Project Managers, Architects, Salesforce.com Specialists. Our professional services team using best practices, ensures that your Salesforce.com solution meets your company’s CRM and Sales needs while allowing your IT resources to remain focused on your company’s core business.

Reduce Your Project Risk

Eigen X’s consultants minimize your CRM project’s risk, cost and implementation time and deliver ready-to‐use Salesforce.com solutions that meet your company’s needs.

Our Methodology

Eigen X works closely with our clients to provide agile, cost effective, timely and customized CRM solutions. Our clients are involved in each step of agile methodology from project goal setting to final deployment and training.


Eigen X & Salesforce

We are a Salesforce.com consulting partner specializing in customization, integration and building both custom and mobile applications on the force.com platform for over 5 years. We offer a team of certified developers and consultants specializing in sales cloud, service cloud,  marketing cloud, force.com, Salesforce1 and community portals. We have completed many implementations on the Salesforce.com platform for Universities and Financial services industries.

 

Our Services

  • Quick start setup packages for new Salesforce.com implementations
  • Data services including Data quality strategy  and  data m igration from existing legacy applications.
  • Business intelligence services which include Birst implementations, predictive analytics solutions and pipeline reports.
  • Integration with existing applications real time, batch mode or using lightning connect.
  • Building custom portals using customer and partner community sites.
  • Custom build mobile applications on Salesforce 1, IOS and Android platforms.
  • Building custom apps on the force.com and heroku platform.
  • Road map strategy for enterprises to integrate Salesforce.com on their technology stack and leverage it as a key differentiator.
  • Adoption strategy and implementation services to increase adoption of Salesforce.com with existing users.
  • Maximize Salesforce.com service for existing Salesforce.com users which helps increase adoption, maximize their Salesforce.com usage and save cost on licensing strategies with Salesforce.com.

Our Solutions

We also offer our own custom built solutions that are quick to deploy packages offering great value to our clients.

  • Lead conversion solutions- Convert and prevent duplicate contacts, enforce data quality on lead conversion.
  • Marketing reports for universities-  Aids in targeting the right students for the right campaign.
  • Student, Alumni and Faculty portal solutions- Gives universities the ability to collaborate and engage with their students, alumni and faculty.
  • Broadsoft call center integration solutionswith Salesforce.com- Gives call centers the ability to build custom reports and report on SLA.
  • Prebuilt Salesforce.com to Banner, Ancor – Student information system connectors.